Categories for Uncategorized

New Year, New Site & New Adventures!

January 3, 2019 11:20 pm

Looking back, 2018 was a year of building and preparing for new things. We were very busy in the trenches with our client, First PREMIER Bank, rated nationally as a “Best Bank to Work for” and one of the strongest capitalized banks in the nation.  Last fall we were proud to unveil a beautiful new brand identity along with a totally new... View Article

Risk Management: A Critical CX Partner

September 18, 2018 6:55 pm

By Leigh Durst, Chief Instigator, Live Path I once worked with a highly risk-averse, compliance-ruled, global blue-chip firm.  Our process and enabling technology for opening new accounts had become outmoded.  Competitors could authorize and open new accounts in 5-10 minutes.  Our process took double the time, and required manual processing and data entry on the back end. In short, weren’t... View Article

The Social Media Path Less Traveled

July 12, 2017 12:14 am

We haven’t written about this much, outside of a short article a few years ago:  It’s been about five years since we decided to spend less time posting in social media and giving away our intellectual property in blog posts.  It occurs to us that this may seem lazy, rather than intentional, so here’s why. It wasn’t that we weren’t great at... View Article

What we’ve been up to…

October 6, 2016 4:44 am

It’s been so busy we’ve hardly had time to think, much less post.  As a result, we seem to suffer from the “shoemakers kids have no shoes” syndrome here at Live Path.   Hence, very few posts or social updates.  Here are just a few things we’ve been up to lately: Leading Transformations.  We continue in our efforts to help... View Article

On Experience Design, Life Flow & Healthcare

May 2, 2016 10:51 pm

We recently had the pleasure of working with Andrew Thompson, CEO of  Proteus Digital Health when he joined a panel we ran at SXSW interactive.  He has not only built one of the industries hottest digital healthcare companies, he is a veteran in med-tech and finance. Thompson’s panel was part of the 11-event, IEEE Tech for Humanity Series, which Live Path... View Article

SXSW Recap: Bushnells on the Future of Fun

April 16, 2016 11:21 pm

One of the highlights of SXSW 2016 was spending a good deal of time with the Founder of Atari, Chuck-E-Cheese and Etak founder Nolan Bushnell and his incredible family.   It may come as a surprise that the Father of Fun has eight talented offspring, six of whom are gainfully employed in gaming, film, entertainment, PR, augmented and/or virtual reality and startups.  While we couldn’t fit them... View Article

silo slayer customer experience

Becoming a Silo Slayer

March 4, 2015 12:25 am

At Live Path, we pride ourselves in being asked back by our clients, year-after-year, to provide reliable counsel regarding their strategies and customer experiences.  One of the biggest problems we encounter are the ongoing “silo wars” that foster internal competition and behavior that often works to undermine the customer experience.  Since we started actively writing about this in 2005, very little has changed, and you... View Article

Cards: Breaking Free from the App

March 3, 2015 8:33 pm

Nova Spivak at Tech Crunch wrote a super article that is also featured on the OpenStand Blog  about the future of experience design for mobile and the need for standards in Card-based design.   For those of you who don’t know what Cards are — it’s basically building off streams technology like ATOM and RSS — to incorporate app related streams into the OS... View Article

Meet us at SXSW – 17 events, 32 speakers and unlimited inspiration!

March 5, 2014 8:14 am

I know it’s been a bit quiet here.  You see, our team has been heads down for months putting together another spectacular series for IEEE at SXSW. This year’s IEEE Technology for Humanity Series features  17-events, 32 speakers and unlimited inspiration — including a series keynote by executive producer and TV show co-host of the Discovery Channel’s Series Mythbusters, Adam Savage, as well... View Article

New Post for a New Year

January 1, 2014 7:54 am

Standing here at the dawn of the New Year, there have been a lot of changes at Live Path. We’ve seen our our work expand, which makes the project work super interesting and challenging to manage. We’re bringing in more resources to handle increasing workload.  We remain dedicated to supporting IEEE, one of one of our favorite clients that works... View Article